Privacy Policy

This is the privacy policy for Croft Farm Holiday Cottages and it explains how we collect, use and protect your personal data when you use this website.

Should we ask you to provide certain information by which you can be identified when using this website then you can be assured it will be used only in accordance with this statement. We will keep your personal details secure and use the information you provide consistently with applicable privacy and data protection laws and the terms of this Privacy Notice.

What information do we collect?

If you choose to make a booking through Croft Farm Holiday Cottages or make enquiries about a potential booking, we may collect the following information;

  • Names and Nationality of Guests who will be staying
  • Ages of Children staying
  • Contact information, including: e-mail address, home address and telephone numbers
  • Payment details: to process payments through Super Control
  • Date of birth and Information about other people travelling with you such as the age of children
  • Any information required for special requests
  • Website usage information

How do we use your information?

The information you provide may be used in a number of ways, for example;

  • To enable us to send a confirmation, key details via email
  • To enable us to provide information that is relevant to your holiday booking via email e.g., key details and directions
  • To enable us to check that your booking meets our Terms & Conditions
  • For internal record keeping which is stored for seven years
  • We use your home address as part of validating for any payments
  • All of the personal, debit and credit card data you supply to us as part of the booking system is stored securely on a 3rd party booking system – Super Control
  • Neither we nor Super Control will share your information with any third party unless we have reason to do so by law
  • We will not contact you by telephone unless in an emergency and/or if we have not been able to contact you by email.

How long will we hold your information for?

We have a system of retention periods in place to ensure that your information is only stored whilst it is required for the relevant purposes or to meet legal requirements for accounting purposes. Where your information is no longer required, we will ensure it is disposed of or deleted in a secure manner.

Security

We will always process your personal information on lawful grounds and we are committed to ensuring that your information is secure. We take appropriate measures to safeguard the information we hold via a secure and password protected third party booking system, Supercontrol. Only users authorised have access to the data.

Cookies

What is a cookie?

A ‘cookie’ is a small file of letters and numbers that is stored in a temporary location on your computer to allow the website to distinguish you from other users. This does not give us access to your computer or any information about you, other than information you divulge to us. We are not responsible for third party cookies on other sites.

Modify/ Accept/ Deny Cookies

You have the right to modify your browser settings of your own choice at any time.

Links to other websites

Links from our website may be of interest but we have no control and are not responsible for the content or cookies from any other sites. Please check the privacy policy applicable to each site individually.

Access to your information

You have the right to request a copy of the information we hold about you. Email: info@croftfarmpeakdistrictholidays.co.uk

We do not sell, distribute or forward any personal information unless we are required to do so by law.

CCTV Surveillance Camera

We have CCTV to the rear of the site around the farm buildings. The cameras view the yard and the track onto the High Peak Trail. We use these for the security of our property, business and staff and to keep everyone secure.

The data is stored for 14 days on a local hard drive. Access to this is only via family members, Judith, Andrew and Benjamin Barker.

Judith Barker

Croft Farm Holiday Cottages

Updated March 2024